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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Renneke

June 18, 2026

5  out of  5
rating by Justin Renneke
"Very professional, have enjoyed working with Gail and the team!!"
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Isaac Gifford

June 17, 2026

5  out of  5
rating by Isaac Gifford
"Thank you Ty Schrupp State Farm for the best customer care. Taking the extra time to help get any questions we have answered, the office team for being nice and professional! I would definitely recommend giving them a call for any and all your insurance needs!"
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Laurie Raymond

June 17, 2026

5  out of  5
rating by Laurie Raymond
"Excellent customer service."
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Ben Watkins

June 17, 2026

5  out of  5
rating by Ben Watkins
"Ty and his team are very knowledgeable, helpful, and friendly. They are responsive and follow through - everything you want your insurance agent to be!"
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David Hendrickson

June 17, 2026

5  out of  5
rating by David Hendrickson
"It was a pleasure to work with Mr Schrupp. He provided the best possible coverage at the best price from the outset and took the time to clearly explain why it was the right choice. Highly recommend working with him!"
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Chad Felber

June 17, 2026

5  out of  5
rating by Chad Felber
"Ty with sSate Farm offers great prices and service!! I'm glad I made the switched."
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Tracy Kuskey

June 17, 2026

5  out of  5
rating by Tracy Kuskey
"Gail and the team at Ty Schrupp's agency are always incredibly responsive and professional. Switching to them saved me a ton of money. Thank you Ty and team for all your efforts. If you're shopping for insurance, I recommend checking them out."
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Mallory Wurzer

April 10, 2026

5  out of  5
rating by Mallory Wurzer
"I can’t recommend my State Farm agent Ty enough. He saved us hundreds of dollars on my homeowners insurance while still making sure I had great coverage. On top of that, he was able to beat my Progressive auto insurance price — and I ended up with way more amenities and better protection. The whole process was easy, transparent, and stress-free. If you’re looking to save money without sacrificing coverage, definitely give him a call!"
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Beverly Marusich

March 31, 2026

5  out of  5
rating by Beverly Marusich
"Ty schrupp and his front desk receptionist Gail Hoenie
are amazing. If you need a great price and friendly service this is
The place to go. They will answer all your questions to help you find the best fit for you. Very convenient location, clean and
Impressive office."
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Elizabeth Ross

March 20, 2026

5  out of  5
rating by Elizabeth Ross
"Great agency and WONDERFUL agents! I have never felt so welcomed or cared for. Every single one of the people there are fast acting, punctual and on top of it REAL. I love that i can call for any question and that they will go above and beyond to try and give you the best prices possible.
I don't think I'll ever switch."
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Ava Vang

March 16, 2026

5  out of  5
rating by Ava Vang
"I cannot thank Gail enough! She is always so thoughtful of time and attention! Great communication. Gail has made the whole process of insurance so easy and efficient! I would definitely recommend Gail at Ty Schrupp - State Farm."
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Brian Roach

March 2, 2026

5  out of  5
rating by Brian Roach
"Ty and his team have been great to work with as we transitioned our coverage to State Farm. Highly recommend!"
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allyn pelarski

August 6, 2025

5  out of  5
rating by allyn pelarski
"Thanks Gail for all the help you have provided regarding our concerns about coverage
Regards
Curt"
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Tim Anderson

June 23, 2025

5  out of  5
rating by Tim Anderson
"Ty is a great guy who works hard for his customers. I’ve known Ty for over 15 years and I have recommended my friends to him and they have all been satisfied with his service and kindness."
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Matthew Moeller

June 23, 2025

5  out of  5
rating by Matthew Moeller
"Ty and his team have been great to work with. Have been with State Farm for 21 years and have thoroughly enjoyed the customer service and representation that they provide. The amount of services they can help you bundle is truly amazing and cost effective."
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Original Distro

May 10, 2025

5  out of  5
rating by Original Distro
"Ty and Gail at State Farm provide excellent service and clear, consistent communication. They’re always helpful and reliable—highly recommend!"
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Brandon Ruby

November 11, 2024

5  out of  5
rating by Brandon Ruby
"Ty is great and berry helpful no issues at all."
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Adam Peterson

November 2, 2024

5  out of  5
rating by Adam Peterson
"I recently switched some of my insured items to Ty Schrupp at State Farm, and I couldn’t be happier with the experience. Ty truly understands his clients’ needs. I’ve also worked with him to transition my family’s insurance to State Farm, and his expertise made the process seamless. Highly recommend!"
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Jason Paintner

October 15, 2024

5  out of  5
rating by Jason Paintner
"Amazing customer Service. Highly highly recommend Ty and his team are top notch."
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Jesse Reed

June 10, 2024

5  out of  5
rating by Jesse Reed
"I had the chance to work with Gail out of Ty Schrupps office. She is great. Very responsive, knowledgeable, and thorough. I recommend working with her. Took care of all of my insurance needs."
We responded:
"Hey, Jesse! Thank you for letting us know how Gail was responsive, knowledgeable, and thorough in helping with your insurance needs. Your recommendation is greatly appreciated! - Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
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Jamie Halleckson

March 20, 2024

1  out of  5
rating by Jamie Halleckson
"We have been with State Farm over 20 years. Our policies were transferred to this agent after ours retired. Our first devastating accident was in July towing our boat. Ty was on vacation and we were basically told to call the 1-800 number. It was a terrible process to get our questions answered (how much coverage do we have for towing and storage, boat policies are much different than auto). We decided we would be looking for a new company after going through one of the worst times of our lives. We found a new company and called to cancel our policies in October. I was told it could be 2 months before we would see a refund. I called back in December because we still had nothing. I was told our policies were still active. I explained that I called in October and was told I must have talked to an employee who was no longer there. They wouldn’t be able to go back that far, usually only one month can be backdated. They put the burden on us to produce emails, documents showing we had new policies and when we cancelled. I kept having to follow up and finally received most of our refunds in January and February. It is now March and it’s just not worth my time for the small amount that is left for a refund. Biggest issues are no annual review on policies (our previous agent would check in with us), not good support when filing a claim, and unprofessional customer service."
We responded:
"Hi Jamie, I am sorry we were not able to meet your standards and I agree that we fell short. I feel strongly about our current mix of team members providing valuable experience and a high level of service, higher than what you were afforded. Again, I'm sorry you had the experience that you did.

-Ty"
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Pete & Nicole

March 15, 2024

5  out of  5
rating by Pete & Nicole
"Thanks to Ty and team for always being responsive and proactive with our needs. We appreciate your expertise and time to help us through important life situations! Whether it’s adding or removing vehicles, chatting about new drivers in the family, or helping the claim process go smoothly, we appreciate you!"
We responded:
"Pete & Nicole, we are thrilled to hear about your positive experience with our team! We are grateful for your kind words and appreciate the trust you have placed in us to assist with your insurance needs. Whether it's adding or removing vehicles, discussing new drivers, or navigating the claim process, we are here to help. Thank you for choosing us to be your insurance provider! - Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
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Matthew Hemmelgarn

March 7, 2024

5  out of  5
rating by Matthew Hemmelgarn
"Ty Schrupp group is the best in the business!! Bundled my Mahomes and Maauto. I’m now a MVB"
We responded:
"Hi Matthew, we are thrilled to hear that you had such a positive experience with our team. Thank you for recognizing our team's hard work and dedication to providing excellent service. We appreciate your feedback and look forward to continuing to serve you in the future. Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
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Little Guardian

March 7, 2024

5  out of  5
rating by Little Guardian
"Great service and super helpful"
We responded:
"That's what we aim for! Thanks for taking the time to leave a review."
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Teresa Ault

December 3, 2023

5  out of  5
rating by Teresa Ault
"Ty Schrupp and his staff are superior. I so appreciate the responsive actions to the volume of inquiries, even same day. They follow up immediately and are always so polite, even with gentle reminders, via text, or otherwise and are always able to answer some tough questions, or provide good explanations when sought. I"ve considered going elsewhere to mitigate cost, but their customer service is just so exemplary, it would be sad to give up such a good relation as I've enjoyed partnering with them over time. I'd highly recommend their SF office for servicing insurance needs."
We responded:
"Thanks for trusting us Teresa, and for your continued patronage. We will continue to try to exceed your expectations!"